What is Business Consulting?

Business consultants provide management consulting to help organizations improve performance and efficiency. We analyze businesses and create solutions while helping companies meet their goals. Keen business owners use business consultants when they need help or perspective on their chosen path or need a catalyst for change in their companies.

Our Mission

Killian Consulting believes in you and your business. We know how much it means to you. Whether it’s a new business, small business, or a company you have been charged with leading, it all matters. Your business has many needs and while you’re focusing on the ONE thing you can do such that by doing it everything else will be easier or unnecessary, we can focus on removing the roadblocks to your business success. 

Killian Consulting believes in two key practices: Education and Transparency.  Every skill in business can be learned and nothing should be a mystery, especially when it comes to investing your time or resources. We practice transparency in our services and provide educational opportunities with our clients. 

Strategy  Strategy consulting is guiding senior executives to determine the overall direction they will take the business. ​It is about taking a top-down view of the business and looking at the allocation of finite resources. ​ Operations Operational consulting focuses on improving their performance, operating primarily through the analysis of identifying organizational problems and developing of plans for improvement. ​ Implementation Implementation consulting involves engagement. It takes the planning from the strategy and operations applies that for practical use. It is side-by-side interaction to manage the project and troubleshoot any of the issues to making the recommendations a reality.​

Small Business Small business consulting involves working with clients on strategy, planning and problem solving, and helps clients develop business skills and knowledge. These topics range from designing a business model or marketing plan, to determining which marketing techniques to use and how to apply them. Additionally, some small businesses may outsource their IT or Marketing departments, affording them a specialist in the field while still being good stewards of their finite resources. 

Information Technology Information Technology (IT) requires a deep knowledge of both business and information technology. The best use of IT is to meet specific business needs by conducting a business needs assessment and developing an information systems solution that meets the organization’s objectives. The emphasis is to manage and improve business processes. ​​

Marketing Marketing focuses on brand management, including competitive positioning, and the impact that marketing mix and resource allocation have on sales and profits. As products and services become more difficult to differentiate, branding cultivates a strong, trusted image and can help build a larger, more loyal customer base. The most effective strategic marketers use deep customer insight to drive segmentation, targeting, positioning and offering development.  This ensures that marketing plan development is grounded in marketplace realities to best meet customer needs.​

Customer Relationship Management Customer Relationship Management (CRM) is a process companies use to understand their customer groups and respond quickly—and at times, instantly—to shifting customer desires. CRM technology allows firms to collect and manage large amounts of customer data and then carry out strategies based on that information. CRM data also provide companies with important new insights into customers’ needs and behaviors, allowing them to tailor products to targeted customer segments.​​

Social Media Social Media individuals and organizations to interact with their employees, friends, customers and partners electronically across a range of devices. Social Media is rapidly changing and is used for four primary purposes: communication (driving awareness, sharing content and providing customer service), commerce (selling products directly and getting referrals), collaboration (sharing ideas and getting feedback) and communities (fostering connection with the company and within customer and employee groups). ​​​

Small Business Strategy
– Business Plan 
– Business Formation Documentation
– Business Agreements & Contracts 
Operations 
– POS (Point of Sale) System 
– Online Store Software 
– Invoice & Accounting
Implementation 
– Standard Operating Procedures 
​- Onboarding & Training
Website Hosting 
– Shared 
– Managed
Website Design 
– Basic 
– Specialty
– Complex Monthly Management 
– Maintenance 
– On-call 
​- Dedicated
Information Technology Also known as I.T. Technology Support
– Computer Setup
– Onsite Support
​- Remote Assistance  Equipment Procurement Business Continuity
– Cloud Storage
– Data Back-ups 
Communications Single Business Phone Line VoIP Phone System Company IP Phone System 
– Cloud/On-premise PBX 
– Phone Installation 
– App for Phone System
Connected Cogs Company Email 
– Email Services 
​- Customized Web Client  Client Relationship Management (CRM)  
– Contact Management 
​- Targeted Marketing Campaigns   Virtual Assistant 
– Answering Service 
​- Data Entry  
Marketing Brand Management 
​- Logo Design 
​- Image Presence 
– Strategic Advertising 
– Brand Identity
Human Resources Recruitment
– Job Posting Marketing
– Interview & Hiring  Human Resource Management 
– Time Tracking & Payroll 
​- Compliance 
Social Media Management Strategic Media Plan 
​- Facebook, Twitter, LinkedIn, Instagram, YouTube, Pinterest, Google+, etc.   Social Media Management 
​- Content Writing Subscription 
​- Scheduled Posting 
​- Analytics 
End User Education Courses 
​- Microsoft Office 
​- Social Media 
– Cyber Security
One-on-One Education