Manager of the Agent Services team, information technology, operations, training, and new agent onboarding for over 300 agents across 6 offices.
Manager of 20 student employees for the Call Center and Mail Room. Strategic recruitment with CRM software; management, budgeting, and administration. Marketing copy writing and strategic social media management. Created and implemented new programs for recruitment.
Head of information technology management and procurement.
I am an operations and I.T. specialist with an emphasis in innovation and training. I believe that technology is for everyone, regardless of age; technology is not inherently hard, just unfamiliar. I enjoy working with marketing and branding development, recruitment, and client management.
(361) 510 9955
(361) 844 8111
(361) 593 3916